How secure is our payment processing and my payment information?
Incredibly secure! SkyScan International does not collect or retain your payment information. Our online merchant bank collects credit card or PayPal information directly over a 128 or 256Kbit Server-Gated Cryptography connection, the most powerful SSL encryption available.

This process ensures that only the bank processing your transaction knows your payment details. For more information please see:- Verisign Encryption Information

What personal details do we need to know?
The information we ask for is your name, address, email address and telephone number. This is to ensure that you receive the best possible service from SkyScan International.

The only circumstance in which we will give out your personal details is to SkyScan International delivery or shipping partners. We will never provide your details to any other companies.

You may update this information at any time by simply clicking on the ‘My Account’ button once you have signed in and then updating the details as you wish.

We also collect other data, which may include your IP address and what browser you are using. We use this information to statistically analyze site usage and to customize our site’s content, layout and services. The resulting information will allow us to improve our site and better understand and serve our users. It is compiled and analyzed on an aggregated basis only.

SkyScan International cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the SkyScan International service. Therefore, in response to a genuine request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can disclose personal information about you.

Third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the site. We use industry standard practices to protect your privacy, however, we cannot be held responsible should your personal information be unlawfully intercepted.

Does SkyScan sell my information to third parties?
No and we never will! As a matter of policy, we do not sell, rent or lend any of your personal information to third parties.

How secure is our web server?
SkyScan International uses industry standard technology to keep your personal information as safe as possible. Additionally, we have dedicated non-stop power systems, with multiple back-up generators, in case of power failure. As a further safety feature, all the data is backed-up on a daily basis. Our servers are housed on a dedicated ethernet segment with a dedicated router port for added network security.

Physically our web servers are locked in cages in an internet data center constructed with double aluminum walls and high-impact resistant glass. This center offers the widest range of physical security features including state-of-the-art smoke detection and fire suppression systems, motion sensors, locked-down floor tiles, as well as video camera surveillance and security breach alarms.

As mention at the top of our privacy policy your payment information is not collected or stored on our server. Therefore it is not possible for anyone to access your payment information through our servers.

Will I be added to any mailing lists?
Only if you want to be. We will from time to time send out product updates and special offer mailings. You will only receive these communications should you wish to. You can remove yourself from the newsletter or any product notifications that you request to be on, by signing in and editing your ‘account information’

Do you send unsolicited emails?
No and we never will. SkyScan International will not send any unsolicited information, including email. You will, however receive emails which form an essential part of the service.

What do we use cookies for?
Cookies are a standard internet technology, and many major web sites use them to provide useful features for their members. Cookies allow us to store and retrieve login information on a user’s system. They provide us with data that we can use to improve our service to you. If you so choose, you can save your login or password so you don’t have to re-enter them each time you visit our site.

Cookies themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set up to accept cookies. If you’d prefer, you can set yours to refuse cookies. However, you may not be able to take full advantage of our web site if you do so.

How will I be notified of changes?
We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall automatically be effective immediately after posting on the Site. We will notify you in accordance with your Notification Preferences.

How do I cancel my membership?
You always have the option not to become a member or to cancel your membership at any time. If you are a member and no longer wish to participate in SkyScan International membership then contact our customer services and we will remove your account.

How do I contact you?
If you have any questions about this privacy statement, the practices of this website or your dealings with this website, you can contact us via the Contact Us page.